What Makes IntriCare Different?

A values-based introduction to our holistic and person-centred model of care

If you’ve ever tried to find the right kind of care — for yourself, a loved one, or even a patient you’re working with — you’ll know it’s not just about finding a service. It’s about finding a connection. At IntriCare, we believe that care should never feel clinical or impersonal. It should feel like someone sees you — the whole you — and knows exactly how to walk alongside you on your journey.


So, what actually makes IntriCare different from other care providers? It comes down to our values, our approach, and our belief that every person matters — regardless of their age, background, or needs.


Whether we’re supporting a young person navigating complex emotions, or working with an adult who requires round-the-clock care, our goal is the same: to build meaningful, lasting, and empowering relationships.

Let’s take a closer look at how we do that.


1. We Start with People, Not Paperwork


It’s easy to get lost in referrals, assessments, and criteria. But behind every document is a real person with a unique story. At IntriCare, we start by listening. We want to understand who you are, what’s important to you, and what kind of support feels right — not just what the system says you need.


Our team is trained to pick up on the quiet things — the unspoken anxieties, the unarticulated hopes. That means we don’t just create care plans. We create life plans, centred around dignity, respect, and collaboration.


2. A Holistic Approach to Care


“Holistic” isn’t just a buzzword for us — it’s a way of seeing each individual as a whole person, not just a diagnosis or a label.


For example:

  • If a young person is displaying challenging behaviour, we ask: What’s beneath that? Trauma? Unmet needs? A breakdown in communication?
  • If an adult with complex care needs is feeling anxious, we don’t just increase medication. We look at environmental factors, mental health support, social connection, and daily structure.


Our model weaves together physical, emotional, mental, and social support, so no part of a person is overlooked.


3. Supporting Young People in Real-Life Contexts


We work closely with vulnerable youth who may be at risk of social isolation, school exclusion, or harm. But we don’t believe in “fixing” behaviour from the outside. We work from the inside out — building trust, giving tools, and providing consistent, relationship-based support.


Our youth workers and support staff are highly trained in trauma-informed approaches, meaning they understand how past experiences shape present responses. We also support young people in community settings, not just in clinical ones — helping them reintegrate into school, access hobbies, or re-establish connections with family.


This type of care isn’t about quick fixes. It’s about resilience-building over time.


4. Care That Adapts as Life Changes


Life isn’t static, and neither is care. At IntriCare, we don’t lock people into one model. We adapt as their needs evolve.

Let’s say someone starts with basic domiciliary care — maybe help around the house and medication prompts. As time goes on, they might need support with mobility, social outings, or even 24-hour care. We’re prepared to grow that care package alongside them — so they never have to start over with a new provider who doesn’t know them.


Continuity of care is part of what builds safety and trust — and we take that very seriously.


5. Highly Skilled Staff, with Heart


Of course, none of this would matter without the people behind it. Our team is handpicked not just for their qualifications — which are excellent — but for their values.


We look for empathy. Patience. Presence. The ability to show up consistently, even when the job is hard.


Every member of our team receives:

  • Ongoing training in areas like autism awareness, safeguarding, and mental health first aid
  • Supervision and support to prevent burnout
  • Opportunities to grow in leadership and reflective practice


Because we know that when our staff feel supported, our clients feel supported too.


6. We Work With Families, Not Around Them


Families are the glue in many care journeys — and too often, they’re overlooked. At IntriCare, we see family members as essential partners.


That means:

  • Keeping you in the loop (without overwhelming you with jargon)
  • Providing emotional support when things get tough
  • Offering resources, workshops, and check-ins tailored to your needs


We’re here to answer questions like:

  • “What’s going to happen next?”
  • “What if I can’t cope?”
  • “How do I know I’m making the right decision for my loved one?”


And if you’re a parent of a young person in our care, we’re not here to replace you — we’re here to stand with you.


7. Professionals Can Refer With Confidence


Healthcare professionals, social workers, and local agencies need reliable care partners. We take that responsibility seriously.


Our referral process is:

  • Straightforward: Clear steps, responsive communication, quick turnaround times
  • Transparent: You’ll always know how your client is progressing, what support is in place, and who to contact
  • Outcome-focused: We report on real outcomes — not just box-ticking


We’re happy to work as part of a wider care team and align our efforts with existing EHCPs, care plans, or safeguarding frameworks.


8. Above All, We Believe in Connection


Care without connection is just service delivery. And that’s not what IntriCare is about.


We believe in:

  • Creating bonds that reduce loneliness and build confidence
  • Being a consistent presence when life feels chaotic
  • Helping people feel seen, safe, and supported in their own lives


It doesn’t matter if we’re working with a young person struggling with anxiety, or an older adult facing the early signs of dementia — our commitment is the same: to build care around who they are, not just what they need.


You’re Not Just a Number — You’re a Human Being


If you’re considering working with us — either as a client, a family member, or a referring professional — know this: we see you.

We see your hopes. Your frustrations. Your fears. And your strength.


At IntriCare, we’re not perfect — but we are intentional. Every care plan, every conversation, every visit is part of a bigger goal: to make care personal again.


Because care that connects… changes lives.

Vacancy: Community Support Worker – Flexible Hours

January 17, 2026
We’re looking for compassionate, reliable people to join our growing team in the Cheshire and Chester area. If you want flexible work that makes a real difference in people’s lives, we want to hear from you! What We Offer: Competitive pay Fully paid training Flexible hours during the week and weekends – perfect for part-time work Supportive team and opportunities for career progression Rewarding work making a real difference in the community  What We’re Looking For: Kind, dependable, and passionate individuals Drivers required Genuine desire to help and support others

Vacancy: Care Co-ordinator

January 6, 2026
Job Description Duties and responsibilities Aa a Care Coordinator you will work across departments to support the various day to day operations of the business to ensure that that care and support services are delivered in a safe, person centred and efficient manner. Your overall duties and responsibilities will vary widely depending on the needs of the business and service user priorities however your main duties and responsibilities can include: Ensuring that the staff deliver high-quality and personalised care and support to service users. Managing communications between service users, staff and our organisations to ensure that the service is of a high standard at all times. Support the management teams in recruiting, training and supervising staff and communicating the needs of service users to carers. Champion the organisation’s policies and procedures and ensure that the service is delivered in line with CQC regulatory standards. Liaise with relevant local authority representatives to co-ordinate activities of care and support in line with the needs of the service users and their families. Ensure that all activities such as personal care and medication administration meet the required standards including supervising, training and reporting on all concerns ensure that improvements are made where needed. Prepare regular reports related to the progress of service users and communicate these with all professionals as necessary. Skills, Experience and Qualifications Excellent interpersonal skills and the ability to interact well with service users, families, professionals and care staff. Excellent verbal and written communication skills and the ability to prepare comprehensive reports Passion for helping people and providing personalised care Sound leadership and management skills and the ability to motivate others In-depth understanding of the organisation’s policies and procedures including ability to lead and supervise care staff Ability to maintain a high level of confidentiality and respect for service users and their families. Proficiency with IT systems including care management software tools to produce reports. Ability to adapt and be flexible including skills and the ability to handle multiple tasks at a time Benefits 25 days annual leave including bank holidays Business mileage allowance Initial pay of £22,480 per annum with agreed pay progression

Vacancy: Deputy Manager

January 6, 2026
Job Description Operational duties Manage staffing Monitor central mailbox Oversee recruitment process Document management Coordinate staff training Incident Management tracker Staff attendance & resource re-allocation Line manager for field care supervisor Organising and recording evidence of team meetings Compliance Auditing Recruitment audit DBS and RTW audit Training audit Care plan audit Consent audit Complaints and complements tracker Safety and Quality assurance MDT meetings Liaise with parents Liaise with social workers and commissioners Coordinate six monthly reviews Point of contact for staff Coordinating staff surveys every 6 months Other Initial review of referrals Escalating concerns to registered manager Review social media content and monthly newsletter Don’t Complaints Payroll Business development Bids and tenders Staff expenses